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Service Update
Updated 9/24/2020

Browse without an appointment!    Inter-Library Loan is back!

Support for Students!    Library hours extended!

The library is now open for limited browsing without an appointment.  We limit occupancy to four people or one larger family at a time, and require the use of masks and hand sanitizer on entry. If necessary, you may be asked to wait to enter.

Browsing sessions are limited to 20 minutes and include the new materials area and displays of adult and children’s materials in the Rotunda.  The Reading Rooms and Children’s Rooms remain closed, but the staff will retrieve materials from those areas for you.  Just ask. We are happy to help!

For safety of the staff and the public, library materials must be quarantined for 7 days after they are returned to us. Research shows that live  corona virus can be found on stacked library materials for up to six days.  

Inter-Library loan requests can be made and will be filled as quickly as possible. Please be aware that Inter-Library Loan requests will take 2-4 weeks to be filled.  This is due to the quarantine requirements of the State Library and our own requirements.  We must keep the process as safe as possible. 

Support for Students and Teachers is available. Please call or email to let us know what materials you need. Our staff will gather them and reserve them for you.

 In addition, we can offer a “POD ROOM” to small student groups who have adult supervision.  The Pod Room is available by appointment only.  No unsupervised minors or drop-in visits are allowed in the Pod Room. Call for more information.

Our temporary hours as of the week of September 20 will include Thursday evenings until 7:00 pm.

Open Library Hours

 Tuesday 9:30 to 5:00

Wednesday 1:30 to 7:00

Thursday 9:30 to 7:00

Friday 1:30 to 5:00

Saturday 9:30 to 12:30

 

Curbside & Returns Policy (Updated 7/15/2020)

Curbside & Returns Policy (Updated 7/15/2020)

New curbside services available!

Curbside service and telephone hours:

Tuesday, Thursday, and Friday 9:30 to 4:00
​Wednesday 1:30 to 6:30
Saturday 9:30 to 12:00

At this time: 

  • The library has two new Chrome Books that are available for use on the library grounds beginning Thursday, July 16. You may access the internet and print to the library printers with these devices. If you print, call the circulation desk, and your documents will be delivered to your vehicle. Printing charges apply.

  • To reserve a chrome book, call the library. Checkout will be for 2 hours with an appointment.

  • Our WIFI connection is available in the parking lot and on the grounds.

  • Curbside pickup for materials and document services are available. We use contactless transfer of materials from your vehicle trunk. Reserve books online, call, or email. When your materials are ready, you will be contacted for a pick-up time.

  • We offer online programs and access to online library materials through Overdrive, Libby and Hoopla, and more. You can find these materials on our website and our catalog page.

  • Please reach us at wiltonlibrarynh@gmail.com or 603-654-2581

  • The library building remains closed to the public. 

Returning Items

Please observe social distancing when returning materials! 

We are ready to accept your returns, and encourage you to return any items you no longer need.  If you wish to keep items longer, please renew them online, by email, or by phone.  Due dates have been reinstated, and renewals will no longer be automatic.  There will be no fines on overdue items at this time.

How will returning items work?

Please do not use the library’s book drop. Instead, we will be using wheeled totes to collect returned materials. This will allow us to quarantine the materials for the safety of our staff and patrons.  Place returned materials in the bin.  That is it!  The bin will be available during the hours posted above.  If the bin is not out, we are not accepting returns. 

We will quarantine all returned items for a minimum of 3 days. Items will be checked in after quarantine, so they will show on your library account during the quarantine period.  Do not worry – there will not be any fines.

Can I grab something new while I am at the library?

If you reserve materials through the catalog, email or a phone call, you may be able to pick them up at the time you return books.  A librarian will contact you when your materials are ready. 

Curbside Pickup 

How to request Curbside Pickup

  1. You will place reserves as before, by logging in to your account online, searching/browsing the catalog. You may also call 654-2581 or email wiltonlibrarynh@gmail.com to request a reserve. Staff will be available to receive telephone during the hours listed above. Find video instructions on placing a reserve in our catalog here.

  2. When your holds are ready, you will receive an email or phone notification from the automated library system or a librarian.

  3. At that point, you must call the library at (603) 654-2581 to schedule a pickup time,

  4. Visit the library at the allotted time to retrieve your materials. At this time, you may also return any items you have out, using the library-approved procedure.

How will I pick up my reserves?

When you arrive in the Gregg Street parking lot, call the library phone number (654-2581) to let the staff know you have arrived.  Then open your vehicle trunk.  Stay in your vehicle.  If you have to exit the vehicle to open the trunk, return to the vehicle and stay inside while a staff member brings out a bag with your items and places it in your trunk.  Once the staff member is 10 feet away, you may exit the vehicle to close the trunk.

If you want to return items during your pick up time, place them in the black pick up bins. Wait until the staff has returned to the building to do so. 

How can I find out if my holds are ready?

We ask that you wait until the library has contacted you to let you know your items are ready. At that time, you may schedule a pickup. 

How do I place a reserve on items?

Find our video instructions for placing a reserve on youtube. If you have difficulty logging in, or accessing the internet, feel free to call us at (603) 654-2581 to place a reserve over the phone. 

Remember – we will let you know when the items are ready for you to schedule curbside pickup.

I do not have a library card! Can I use this service?

Please visit https://wilton.biblionix.com/catalog/ and click on Sign Up in the top right corner to apply for a library card.

Can I request items from other libraries?

No. At this time, we are not receiving items from other NH libraries. New Hampshire State Library is responsible for inter-library loan deliveries, and the service is not yet available.

Can I request additional items after I reserve my pickup time?

If you reserve more items after your pickup time has been confirmed, we cannot guarantee that they will be included in your delivery. 

What safety precautions is the library taking?

  • Completed a detailed cleaning of the library building

  • Deep cleaned frequently used surfaces

  • Obtained adequate stores of disinfectant and hand sanitizer, as well as protective gear for staff

  • Staff will wear facemasks and gloves while packing items for curbside checkout.

  • All staff will be wearing facemasks and maintaining social distancing while in the building or on the grounds.

  • In addition, we will be quarantining all returned items for a minimum of 3 days. We will quarantine all newly received items arriving in the library before they are available for cataloging and checkout.

  • In the event of a staff member testing positive for Covid-19, the library will close for a 14-day quarantine period.  We are working hard to stay healthy and to prevent having to close!

Curbside Document Services

Copies and Printing: 

  • Call 654-2581 or email wiltonlibrarynh@gmail.com to request document services and a service appointment.

  • Provide the documents to be copied in one of the following ways:

    • Email the documents

    • Provide hard copies of the documents

    • Provide a flash drive containing the documents

    • Send documents to our WIFI enabled printer from the library grounds.

  • If bringing hard copies or a flash drive, place the materials in the trunk of your vehicle.  

  • Place the copier fees in an envelope with the materials.  Black and white copies are 15 cents each. Color copies are 30 cents each. Exact amount is required, as we cannot make change. Checks made payable to Wilton Public Library are also acceptable.

  • At the appointed time, call from the parking lot on Gregg St.  

  • Open your trunk.  (If you get out to open the trunk, return to your vehicle. Do not wait outside.

  • A staff member will take the materials from your trunk, make the copies, and return them to the trunk. 

Fax services  

  • Call 654-2581 or email wiltonlibrarynh@gmail.com to request document services and a service appointment.

  • Provide a cover sheet with sender’s name and telephone number, receiver’s fax number and telephone number, number of pages and any other pertinent information.

  • Provide the materials to be faxed

  • Provide exact payment in an envelope.  We cannot make change.  Fax service is $1.00 per page. Checks made payable to Wilton Public Library are also acceptable.

  • At the appointed time, call from the parking lot on Gregg St.  

  • Open your trunk.  (If you get out to open the trunk, return to your vehicle. Do not wait outside.

  • A staff member will take the materials from your trunk, send the fax, and return your confirmation to the trunk. 

  • Please be sure all the information you provide is accurate.  Faxing may take time so please be patient.

  • If you have emailed materials to be faxed, there will be a copier fee of 15 cents for black and white, 30 cents for color, per page, as we will have to print before faxing.

  • If you are having a fax sent to the library for pick-up, the library fax number is 603-654-3674. The fax fee is $1.00 per page.

Scanning

  • Call 654-2581 or email wiltonlibrarynh@gmail.com to request document services and a service appointment.

  • To scan documents to a flash drive, provide the pages to be scanned

  • Provide the flash drive (a staff member will not be able to name files or format a drive)

  • Place these items in your vehicle trunk. 

  • There is no charge for scanning

  • At the appointed time, call from the parking lot on Gregg St.

  • Open your trunk (If you get out to open the trunk, return to your vehicle. Do not wait outside.

  • A staff member will take the materials from your trunk, perform the scanning, and return the materials to your trunk.

Printing from the Library Grounds

  • You may check out a library Chrome Book or use your own device on the WIFI on the library grounds.

  • If you print to the library printer, call the library to let the staff know what you have printed. They will deliver the documents to your vehicle.


How long will you offer this service? 

Until further notice. Since our service levels are determined based on a number of public health factors, we do not know when our services, or our hours, will change. Please check our website at wiltonlibrarynh.org for updates.

Rest assured that library staff are working on plans for the next phase of reopening, and we look forward to serving you further in the future!

 


Unattended Children Policy
Updated July 29, 2020

 Public Health Emergency Unattended Children Policy

I.      Purpose

The purpose for this policy is to detail the rules regarding unattended children at the library and is intended for the safety of minor children and the enjoyment of all patrons using the library. To the extent a conflict exists between this policy and applicable federal or state law, such law will govern.

The Library is a public building, and as such, is not a safe place to leave a child unattended.  The Library cannot assume responsibility for the safety of unattended children. 

II.    Authority

These policies are adopted by the Board of Trustees of the Wilton Public and Gregg Free Library on June 26, 2020.

III.  Effective Date

This policy is adopted effective June 26 , 2020 and shall remain in effect until the expiration of the public health emergency. 

IV.  Impact on Existing Policies

Except as otherwise expressly provided herein, this Emergency Policy shall not alter, repeal, amend, or otherwise modify any provisions set forth in the Wilton Public and Gregg Free Library Personnel Policies Manual (hereinafter “Personnel Policies”) or any other policy or procedure enacted by the Trustees of the Wilton Public and Gregg Free Library.

V.    Unattended Children Under 14

1. The Wilton Public and Gregg Free Library welcomes the use of its facilities and services by all minors. As a public institution, its doors are open to all regardless of origin, age, background, and views. 

2.     While in the library, minors under the age of 14 must be in the company of a parent or responsible adult over the age of 18.

 VI.          All Unattended Minors

1.Parents or responsible adults, not library staff, are responsible for the behavior of minor children at all times. Disruptive or unsafe behavior will not be tolerated.

2. Parents or responsible adults are responsible for the conduct of their minors on Library premises and must provide such reasonable supervision of their minors as is appropriate based on the age and level of responsibility of each child.

3. Under no circumstances shall a staff member transport minors home or to any other destination.

4.  Minors are required to adhere to the Public Health Emergency Addendum to Patron Behavior Policy which includes

  • 6 feet of physical distance from others
  • face coverings for minors above the age of 2
  •  the use of hand sanitizer on entry
  • limiting the handling of library materials that are not being checked out
  • staying behind the screens at the service desk
  • limitations on the use of reusable bags.

Parents are reminded that under the appropriate circumstances, the following State Laws may apply:

RSA 169-B:41-43  Intentional Contribution to Delinquency (of a minor);

RSA 169-B:45  Parental Responsibility for Vandalism by minors;

RSA 169-C:3 (I)  and 3(XIX) Neglect of Children through Abandonment.

This policy is effective this 26th day of June, 2020.



Mission Statement, Objectives and Ethics Statement

 Mission Statement

The Wilton Public and Gregg Free Library seeks to assemble, preserve, and administer, in organized collections, books, electronic media, and related educational and recreational material in order to promote and stimulate knowledge, wisdom, culture, and pure enjoyment for all citizens.

Objectives

1.    To provide a place where inquiring minds may encounter all sides of original and critical opinions and concepts essential for the free community.

2.    To present lectures, concerts, films, or related programs from time to time which might add to the enlightenment of recreation of the community.

3.    To cooperate with the schools and school libraries wherever possible.

4.    To be alert to opportunities of cooperation with other libraries.

Ethics Statement

1.    To adhere to all copyright laws and licensing agreements.

2.    To comply with the Library Bill of Rights.

3.    To endorse the Freedom to Read statement as adopted in 1991 by the American Library Association.


Wilton Public & Gregg Free Library
General objectives

General Objectives

 

A. To assemble, preserve and administer, in organized collections, books, electronic media, and related educational and recreational material in order to promote and stimulate knowledge, wisdom, culture, and pure enjoyment for all citizens.

 

B. To provide a place where inquiring minds may encounter all sides of original and critical opinions and concepts essential for the free community.

 

C. To present lectures, concerts, films, or related programs from time to time which might add to the enlightenment or recreation of the community.

 

D. To cooperate with the schools and school libraries wherever possible.

 

E. The Board of Trustees and the Staff shall be alert to opportunities of cooperation with other libraries. To this end, the Library is a member of the Hillstown Cooperative, a group of area libraries which work together. The Library will also actively participate, at the discretion of the Board of Trustees, in any future cooperative endeavors that will ultimately enhance the quality of Library service for all its patrons.